Customer Relationship Management (CRM)

ADG helps clients develop and manage a CRM business strategy that optimizes their customers’ long-term value. By growing and nurturing the customer relationship, companies can forge a loyal and life-long consumer base.

ADG services include:

  • Strategy and planning
  • Account management
  • Customer needs assessment and requirements
  • Relationship management and maintenance
  • Opportunity assessment and definition
  • Customer service
  • Competitive assessment
  • Data analysis, measurement and modeling
  • Predictive modeling
  • Data mining
  • CRM architecture and implementation
  • Systems and database integration

A Winning Solution

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